Description

Summary

At Spruce Peak we have something special. As the premier Vermont mountain community, we are surrounded by the natural beauty of the Green Mountains. The Lodge and Club are slope side at Stowe Resort; gorgeous for year-round adventures, escapes, destination weddings, and more. We take pride in our teamwork and high standards. It's fitting that we are located at the pinnacle of Vermont!

Join our Spa & Wellness team as a Spa Manager and help us deliver exceptional experiences in a luxury resort environment! The Spa Manager is a proactive, detail-oriented leader who thrives on the front lines of daily spa operations. This role focuses on driving service excellence through team coordination, scheduling, and personalized guest interactions.

What You'll Do:
• Oversee the daily operations of the spa to ensure a consistently exceptional guest experience
• Support and mentor the guest-facing Spa Concierge team
• Ensure each guest interaction is seamless, personalized, and aligned with our luxury standards
• Manage daily and weekly payroll processes with accuracy and timeliness
• Lead daily team line-ups and maintain open communication with spa providers
• Address service recovery needs and resolve operational challenges as they arise
• Assist with staff scheduling, inventory control, training initiatives, and performance management

At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. Whether you want to settle down at a property that will keep you creatively engaged or if you like the ability to transfer to other properties in the Hyatt family, we have great career opportunities now.

The Perks (vary by hours committed):
• Paid Time Off
• Health Benefits - after 30 days!
• Winter- Ski Pass to Stowe Mountain Resort
• Summer- Golf Membership to Stowe Country Club
• Complimentary and discounted stays at Hyatt Hotels worldwide
• Onsite Fitness Membership
• Employee discounts at the Spa & Restaurant Outlets
• 401(k) Matching
• And much more!

Learn more about Spruce Peak and everything else we have to offer here!

Besides great pay and benefits the work is interesting, challenging and you'll have opportunities to grow. Stowe is a great place to put down roots; mountain bike in the summer, ski in the winter, world-class breweries and small farms; a great place to play during your time off or to raise an active family.

Pay Range: $68,000 - $72,000 per year.

Qualifications

• High school diploma required; Bachelor's Degree in a relevant field and two years of Spa experience or the equivalent combination of education and experience.

• 2+ years of experience in leadership
• Strong organizational, communication, and customer service skills
• Technically proficient with common computer programs and spa management systems

We welcome you:

Unsure if you check every box, but feeling inspired to enhance your career? Apply. We'd love to consider your unique experiences and how you could make Hyatt even better.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.