Description

Position Overview 

The Missoula Housing Authority is seeking a dedicated and experienced property management professional to join our team as Property Manager for 130 units including 30 Permanent Supportive Housing units. This role requires expertise in Affordable Housing, Tax Credit, and HUD Subsidy programs, along with a solid understanding of regulatory reporting, tenant relations, and retention strategies. Preferred qualifications include a minimum of two years of property management, Tax Credit Housing Manager Certification, Fair Housing Certification and Property Manager’s License. The ideal candidate will have experience working with conflict resolution, high barrier households, mental illness, and homelessness

If you're ready to bring your experience and passion for affordable housing to a supportive and dynamic team, we'd love to hear from you!

Essential Job Functions 

Leasing Activities/Marketing: 

• Meet with applicants to complete necessary paperwork for LIHTC/HOME and other programs which include verification of income and assets.
• Responsible for screenings, approving and denying rental applications based on based on local, state, and federal guidelines.  
• Coordinate criminal and credit checks on all applicants through current reporting agency.
• Approve or deny applicants in writing based on MHA policy and procedure.
• Maintain knowledge and compliance with federal, state, and local landlord/tenant laws and regulations.
• Promote customer satisfaction by maintaining the highest standards of cleanliness and curb appeal. 
• Establish and maintain effective working relationships among a widely diverse group of residents, staff, agencies, and the community at-large.

Financial:

• Maximize property financial performance through effective collections and revenue growth strategies, expense management and retention programs. 
• Actively participate in compiling and monitoring annual budget information.
• Responsible for monitoring services contracted on behalf of the property. 

Reporting: 

• Will monitor and complete monthly reporting to Asset Manager and CFO regarding monthly/quarterly/annual analysis of financial health of property. 
• Conducts annual recertifications and inspections in compliance with local and state requirements. 
• Create and maintain tenant files with all necessary documents. 

 Tenant relations:

• Oversee occupancy activities, rent collection, resolution of conflicts, responding to complaints, investigating and initiating appropriate action, preparation of written reports and documentation, and maintaining records as prescribed.
• Mitigate complaints, receive reports of violations, determine and implement appropriate action.  Refer residents to appropriate service providers.
• Enforce lease policies.
• Manage the overall eviction process for non-payment, and for-cause evictions.
• Responsible for maintaining consistent communication with residents and community partners.
• Issues lease violations/warnings.
• Manage resident transfer requests and accommodation requests to ensure compliance with established policies.

Perform related duties as assigned. 

Requirements

Preferred Qualifications

• Bachelor’s degree in public administration, business, social work, or related field and two (2) years’ experience in housing or a closely related field.  An equivalent combination of training and experience which provides the required knowledge and abilities may be substituted for the educational requirements. 
• Two (2) years of experience in property management
• Property Manager’s License, Tax Credit Housing Manager Certification, and Fair Housing Certification. 
• Any experience working with conflict resolution, fair housing, high barrier households, mental illness, and homelessness would be preferred.   
• Possession of, or ability to obtain, a valid Montana Driver’s License, a driving record acceptable to insurance carriers, and recommended personal vehicle available for transportation to sites (mileage reimbursed at federal rate).

How to Apply

We will begin reviewing applications on 11/17/2025. Position open until filled.

Please visit www.missoulahousing.org for all application materials. Eligible applications must include:

Cover letter addressing position description 
Resume
Missoula Housing Authority employment application