Description

The Sales Success Office (SSO) is committed to managing and developing existing client relationships while delivering exceptional experiences within a robust risk and controls framework. We focus on enhancing sales efficiency and effectiveness, empowering our teams to nurture ongoing client partnerships and swiftly execute new business opportunities in a secure environment. Within Sales Practices you'll expend your knowledge of end-to-end Sales processes, be given the opportunity to identify and deliver process improvements through our latest tooling innovations, and strengthen the Control Framework with an objective to make our business ever green.

As an associate, you will support the Global Payments Sales Team and mainly focus on project managing the delivery of Sales Audit remediation items as well as ensure Sales processes are designed efficiently fostering effective adherence and compliance to our control framework. Additionally, you will be a key contributor to the preparation and delivery of Sales Success Audit. Your role will be crucial in ensuring our Sales organization is delivering an effective, sustainable, and complete control framework.

Job Responsibilities

• Support Sales Practices Lead to close all Audit Sales open issues on time with comprehensive documentation of process, tools, roles and responsibilities, and stakeholders handshakes
• Document existing processes and identify opportunities for process improvements
• Project manage technology enhancements supporting control requirements
• Coordinate with Business Managers and other functions to obtain data required for process and control design
• Establish the Sales guidebook through the documentation of Sales Practices and Controls
• Foster a culture of continuous improvement by encouraging feedback and suggestions to identify enhancement opportunities

Required qualifications, capabilities, and skills

• Bachelor degree
• The relevant level of experience in the Financial Industry
• Previous experience in Controls or Business Management Function
• Strong analytical skills with advanced Excel and Powerpoint proficiency
• Ability to articulate action plans against specific execution, project manage resolution of roadblocks and deliver completion
• Ability to document processes with clear roles, responsibilities and tools
• Ability to present proposals, obtain buy-in, document decisions
• Ability to draw process flows through Visio or Lucid

Preferred qualifications, capabilities, and skills

• Understanding of Payments business

About Us

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.