Description

Summary

Assistant Event Services Manager - Bring Grand Moments to Life

At Grand Hyatt San Antonio, we believe hospitality is about connection. Our guests choose us because we create experiences that feel personal, thoughtful, and unforgettable. From dramatic design to standout service, we're known for going above and beyond, and we're looking for someone who's ready to do the same.

About the Role:

As Assistant Event Services Manager, you'll help lead the team that turns spaces into stories. Whether it's a corporate summit or a celebration dinner, you'll be hands-on in making sure every detail is dialed in, from setup and décor to service and guest experience. You'll work closely with our banquet and convention services teams and collaborate across departments to make each event feel seamless and special.

What You'll Be Doing:

▪ Partner with the Events Services Department Head to plan and execute events that leave a lasting impression.

▪ Lead and support banquet and CS teams with clarity, energy, and a focus on guest satisfaction.

▪ Coordinate logistics, staffing, and setup to keep everything running smoothly.

▪ Communicate event details clearly and confidently-no surprises, just great service.

▪ Bring creativity to décor and presentation, keeping things fresh and on-brand.

▪ Handle admin tasks like payroll, inventory, and budgeting with precision.

▪ Keep the vibe high, your presence sets the tone for the team and the guest experience.

▪ Collaborate with Culinary, Stewarding, Catering, and Beverage teams to deliver events that feel effortless and elevated.

Who You Are:

▪ You've got experience in event services, food & beverage, or banquet operations.

▪ You're flexible, organized, and thrive in fast-paced environments.

▪ You communicate clearly and lead with confidence.

▪ You're creative, detail-oriented, and passionate about hospitality.

▪ You bring energy, empathy, and a sense of ownership to everything you do.

Why You'll Love It Here:

▪ You'll be part of a team that values bold ideas and thoughtful service.

▪ You'll help create Moments of More-those little touches that make a big impact.

▪ You'll grow in a culture built on respect, inclusion, and innovation.

▪ You'll have the chance to shape experiences guests will talk about long after they leave.

Ready to make something unforgettable? Join us and turn every event into a story worth telling

Qualifications

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.