At JSX, we're not just a lifestyle carrier we're a lifestyle employer. Here, entrepreneurship meets determination, and excellence is our standard. We believe that the journey is just as important as the destination, and every day, we strive to create a Joyful, Simple eXperience for our Customers. Join us, and find your runway to growth, innovation, and success.
About the Role:
As a Heavy Maintenance Representative, you'll serve as the on-site liaison between the company and its maintenance vendors, overseeing all major aircraft maintenance activities to ensure work is completed safely, on time, within budget, and to the highest quality standards. You'll monitor progress, validate technical discrepancies, review records and invoices, and coordinate with internal teams to maintain compliance and efficiency. In this role, you'll represent the company's best interests, uphold regulatory and contractual requirements, and contribute to the overall reliability and readiness of the fleet.
A Day in the Life:
Your day will be dynamic and highly collaborative, centered around ensuring every Heavy Maintenance Visit (HMV) or unscheduled "Drop-In" maintenance event runs smoothly, efficiently, and in full compliance. Typical responsibilities include:
On-Site Representation: Serve as the company's on-site representative for all matters related to Heavy Maintenance, providing leadership and oversight throughout each visit.
Maintenance Oversight: Monitor all scheduled and unscheduled maintenance performed by the HMV Service Provider to ensure quality, cost, and schedule expectations are consistently met.
Decision Support: Provide an active management presence, ensuring that all maintenance decisions and actions are made in the best interest of the company.
Compliance Assurance: Oversee the HMV Service Provider's adherence to company policies, the General Maintenance Manual, and all applicable technical data, procedures, and directives.
Contract Management: Ensure the HMV Service Provider fulfills all contractual obligations and performance expectations.
Technical Review: Evaluate and validate "non-routine" technical discrepancies to support accurate and efficient resolution.
Record Monitoring: Track the completion, accuracy, and processing of aircraft maintenance records to maintain compliance and traceability.
Progress Tracking: Continuously monitor work progress and ensure each HMV is completed on schedule and within approved cost targets.
Communication Liaison: Act as the primary link between the HMV Service Provider and the company's Maintenance & Engineering Department.
Asset Protection: Safeguard and account for all company property and assets throughout the maintenance process.
Material Coordination: Partner with the Material Coordinator to ensure required parts and materials are available to meet maintenance schedules.
Reporting: Provide daily progress reports and compile cost, man-hour, and performance summaries for the Maintenance Planning Manager.
Invoice Review: Review and validate HMV invoices to ensure all charges are accurate, supporting the development of maintenance budgets and future HMV planning.
Issue Escalation: Quickly report any conditions that could impact work quality, progress, or cost to the Heavy Maintenance Manager.
Audit & Quality Control: Audit each HMV aircraft's Statement of Work and Work Release to confirm data accuracy and ensure all maintenance is properly accounted for.
Work Completion: Verify that all scheduled maintenance items are completed or properly transferred per approved procedures.
Safety & Security: Support the company's Safety Management System (SMS) by contributing to Safety Risk Management and Safety Assurance activities.
Additional Duties: Perform other responsibilities as assigned to support the overall success of the Heavy Maintenance operation.
Why You'll Love This Role:
Be Part of a Team That Values You: Join a supportive and experienced maintenance team that takes pride in collaboration, safety, and excellence in every aircraft project.
No Two Days Are the Same: Every visit brings new challenges—from troubleshooting complex issues to managing unscheduled maintenance—keeping your work engaging and rewarding.
Make a Tangible Impact: Your technical expertise and leadership directly influence aircraft reliability, operational readiness, and passenger safety.
You're More Than a Number: Your contributions are recognized and valued—you'll have a real voice in decisions that shape the success of the maintenance operation.
What Makes a Successful Heavy Maintenance Representative?
We're looking for someone who is:
Detail-Oriented: You understand that precision matters — ensuring every maintenance task, record, and inspection meets exact technical and regulatory standards.
Communicative: You clearly share information between vendors, engineers, and internal teams to maintain alignment and prevent missteps during complex maintenance projects.
Proactive: You anticipate potential maintenance delays or quality issues and take action early to keep schedules and budgets on track.
Collaborative: You work seamlessly across departments and with outside service providers, fostering strong partnerships that support successful maintenance outcomes.
Safety-Oriented: You instinctively prioritize safety in every decision, ensuring all maintenance work adheres to the highest operational and regulatory safety standards.
Entrepreneurial Spirit: You bring energy, ownership, and creativity to your role, always looking for ways to improve processes and elevate the Customer experience.
Required Experience:
High School Diploma/GED
At least 5 years of experience in the maintenance of large aircraft and or EMB 135/145, ATR's
Ability to occasionally lift 75+ pounds
Ability to work at heights in excess of 10 feet
Ability to work indoors and outdoors
Ability to perform intermittent physical activity, including bending, reaching, and prolonged periods of standing.
Available to work flexible shifts, including early mornings, late nights, holidays, and weekends.
Participation in initial and random drug and alcohol screenings in accordance with the DOT and FAA guidelines.
Strong aircraft systems background
Sheetmetal background
Must possess good written and verbal communication skills
Ability to manage high-stress situations
Maintenance Manuals, Structural Repair Manuals, Illustrated Parts Catalogs, Component Manuals, etc.
Strong computer skills, specifically in MS Office, etc.
Preferred Experience:
Previous experience in overseeing heavy maintenance and/or vendor management
Previous experience with aircraft check flow
Previous experience with production control
Experience working on Embraer airframes
Skill, Licenses, & Certifications:
Current Violation free A&P License
A current and valid Driver's license
Able to travel to other locations to perform maintenance
A Currently possess a valid passport
If hired, must be able to demonstrate that you are authorized to work in the U.S.
Ability to speak/read/write in English
Pay & Perks:
Compensation is $90,000 - $100,000/annually. This was established after performing market research and is aligned with our approach to compensation.
Health Benefits: New Crewmember's become eligible for coverage on the 1st of the month following the start date, with medical plans beginning at just $110/month. 100% employer paid dental & vision, plus up to $2,100 annually for HSA contribution. Short-term and long-term disability coverage at no cost.
Travel Benefits: Enjoy free non-revenue standby travel on JSX, plus deeply discounted standby travel other major domestic & international airlines for you and your qualifying immediate family.
401(k) match: 50% of your first 8%
Generous PTO: Take time to recharge with our flexible PTO plan.
Additional Information:
May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (emergencies, changes in workload, rush jobs, technical developments, etc).
JSX seeks to provide equality of opportunity in all aspects of employment, as well as to ensure that all personnel activities, such as the recruitment, selection, training, compensation, benefits, discipline, promotion, transfer, layoff and termination processes remain free of illegal discrimination and harassment based upon race, color, religion, sex, sexual orientation, gender identity, and national origin.
Ready to soar with us? Join JSX, where every day is a chance to be part of something eXtraordinary!
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
PI279411513
Job ID: 81058743
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Median Salary
Net Salary per month
$4,818
Cost of Living Index
70/100
70
Median Apartment Rent in City Center
(1-3 Bedroom)
$1,661
-
$3,479
$2,570
Safety Index
48/100
48
Utilities
Basic
(Electricity, heating, cooling, water, garbage for 915 sq ft apartment)
$150
-
$350
$217
High-Speed Internet
$50
-
$100
$70
Transportation
Gasoline
(1 gallon)
$3.03
Taxi Ride
(1 mile)
$2.80
Data is collected and updated regularly using reputable sources, including corporate websites and governmental reporting institutions.
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