Cross-Functional Liaison & Process Flow

• Serve as the digital liaison between Sales, Merchandising, eCommerce, Purchasing, Finance, and Distribution to maintain accurate data and pricing across systems.

• Track internal and external milestones for new customer setup, ensuring product data, pricing, and assortments go live on schedule.

• Support RFP responses and bid timelines by confirming digital assets and product data readiness.

• Escalate systemic data issues, coordinate fixes with IT / PIM teams, and document improvements.

Product & Content Management

• Manage product setup on the Hubert and Central websites, ensuring all product content is accurate and complete.

• Load, update, and maintain product data, including additions, removals, and item changes.

• Collaborate with internal teams to collect, validate, and upload accurate product data.

• Support new product launches by ensuring timely and accurate online setup.

Merchandising & Promotions

• Set up and maintain customer-specific order guides, categories, and product assortments.

• Add or remove Limited Time Offers (LTOs), specials, and promotional initiatives as needed.

• Conduct regular site audits to ensure categories, product placements, and content remain accurate.

• Partner with Marketing to design and deploy microsite banners, promotions, and limited time offer highlights that align with sales campaigns.

Pricing & Margin Management

• Monitor vendor cost updates and apply pricing changes to maintain accuracy.

• Ensure timely updates to prevent margin erosion and pricing discrepancies.

• Collaborate with Pricing Team to validate vendor cost changes before publication, ensuring pricing accuracy and protecting margins.

• Ensure restricted catalogs and brand-approved SKUs comply with customer contracts and chain standards.

• Identify and resolve price discrepancies proactively to prevent customer impact.

Customer Account Support

• Process customer requests for user setup, access, and account changes.

• Maintain accurate customer-specific configurations for order guides and site access.

• Coordinate soft hand-offs between Sales and eCommerce for new customer microsite launches.

• Track post-launch feedback and performance to ensure 100 % satisfaction and adoption.

• Act as the point of contact for digital merchandising

What you will get:

• Ability to work remotely full-time, equipment provided

• Eligible immediately for 15 days of paid time off, eight paid holidays and one floating holiday

• Paid volunteer day

• Opportunity for growth within this role

• Competitive compensation commensurate with experience

• Employee bonus plan

• Comprehensive benefit package

• Paid Parental Leave

• Tuition Assistance

• 401(k) with company match

What we need:

• Bachelor's degree in Marketing, Business, or a related field

• 3-5 years of experience in ecommerce merchandising, product content management, or digital catalog management.

• Experience working cross-functionally with Sales, Merchandising, and Supply Chain teams in a B2B environment.

• Ability to translate sales and customer requirements into digital merchandising solutions.

• Familiarity with analytics tools (Google Analytics, Power BI, or similar) for monitoring site performance.