Description

Corporate Credit Specialist

Location: Little Rock, Arkansas

Safety-Sensitive Position: Pursuant to Act 593 of the Arkansas Medical Marijuana Amendment

You'll manage customers' accounts receivable across multiple operating groups to achieve goals established by Credit Department leadership. This role requires maintaining professional relationships with internal and external contacts, including Sales management and Sales staff.

Responsibilities

• Collects accounts receivable in accordance with the terms of the credit department objectives.
• Maintains and updates the necessary standard process documentation for accounts.
• Reconciles outstanding accounts receivable balances to customer account documentation.
• Participates in periodic reviews with the credit supervisor and takes necessary action to improve performance.
• Conducts regular reviews of customer aging to ensure accounts have the correct terms, billing method, credit designation, and payment terms.
• Evaluates the collectability of finance charges, small-dollar invoices, etc., and submits an electronic adjustments request to the supervisor to evaluate and approve adjustment amounts.
• Monitors billing activity weekly to confirm compliance or take action to remediate non-compliance.
• Makes recommendations for extending credit to customers and reviews orders in credit-hold/payment-blocking queues.
• Makes decisions to release orders on credit hold within specified limits or escalate requests outside of limits to a supervisor.

Qualifications

• An associate's or Bachelor's Degree is preferred, or equivalent Receivables collection experience
• NACM certification or a similar credential is a plus
• 1 year of accounts receivable, accounting, finance, and banking; 3 years preferred
• 1 year of Microsoft Excel and Microsoft Office required; 3 years preferred.
• Excel skills, such as pivot tables, VLOOKUP, and other functions, are preferred.
• Strong written, oral, and interpersonal communication skills, with a positive disposition, are required.
• Ability to work effectively with all levels of management to accomplish goals and objectives is preferred.
• Reliable with strong organizational skills and a solution-oriented philosophy is preferred.
• Willingness to accommodate temporary working hour changes as required by workflow is preferred.
• Ability to prioritize tasks and demonstrate a willingness to accept new challenges is preferred.

Benefits

• 401K & profit sharing
• Paid vacation and sick leave
• Paid holiday and floating holiday
• Paid personal day
• Paid parental leave
• Health, dental, and vision insurance
• Life, disability, and accident insurance
• Critical illness and hospital indemnity coverage
• Employee assistance program
• Behavior program

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law.

Applicants must pass a drug screening, undergo motor vehicle record checks, and complete a background check.