Description

Summary

At Hyatt, we care for people so they can be their best.

Our commitment to care begins with you, our colleagues because you are the heart of Hyatt. We create an inclusive environment that prioritizes your well-being, fosters growth, and helps you thrive both personally and professionally. At Hyatt, empathy is not just a value, it's a way of life.

We are looking for a dynamic and experienced Assistant Outlets Manager to support our property's Food & Beverage operations. This management position plays a critical role in providing efficient service and meaningful experiences.

Why Choose Hyatt?

At Hyatt, your success matters. We offer:

• Competitive Salary: $56,750-$67,050/year
• Health Benefits: Medical, dental, and vision insurance starting after just 30 days
• Perks & Discounts:
  • Free and discounted room nights
  • Friends & family rates at Hyatt properties
  • Discounts on food and beverage
  • Exclusive savings on tech, wellness apps, and more (e.g., Apple, AT&T, Headspace)
• Work-Life Balance: Paid time off, including new child leave
• Retirement Support: 401(k) matching (up to 4%) and employee stock purchase plan
• Growth Opportunities: Tuition reimbursement and robust training programs
• Everyday Conveniences: Complimentary meals for employees

What You'll Do Here:

The Assistant Food and Beverage Manager will assist the Outlets Manager and will oversee all food and beverage outlets within the hotel operated by Hyatt which includes restaurant, lounge, pool, market and digital dining.

Duties Include:
• Responsible for proactive communication, proficiency and effective results as related to Project Olympia
• Implement and maintain food & beverage sales/marketing programs
• Responsible for assisting Outlets Manager in the creation and execution of activations, not limited to Pool, Market, Bistro 300 and lobby activations
• Direct and oversee development of employees
• Hire, train, empower, coach and counsel
• Responsible for ensuring payroll is completed weekly and accurately
• Responsible for assisting in ensuring all time edits are cleared daily
• Coordinate outlet operations with other hotel departments to ensure efficient guest service
• Resolve customer complaints as appropriate to maintain a high level of customer satisfaction and quality
• Responsible for creating and executing an elevated beverage program alongside Outlets Manager
• Implement procedures to increase guest and employee satisfaction
• Exercise quality control for both food and beverage
• Maintain Hyatt standards of service and ensure their implementation
• Perform daily walk-through to ensure full compliance with Department of Health regulations and Hyatt Corporate standards
• Responsible for
• Coach and counsel employees to reflect Hyatt service standards and procedures

Qualifications

Qualifications
• Minimum of 2+ years as F&B Management preferred
• Wine/beverage knowledge in an upscale environment preferred
• Ideal applicant should have strong organizational skills, ability to work with flexible work schedule, be a team player and a dynamic leader

Why You'll Love Working Here:

Hyatt fosters a culture of care and inclusion where colleagues are supported to succeed. Whether it's career advancement, industry-leading benefits, or working with a team that values empathy and collaboration, we are ready to help you grow . If you're ready to deliver exceptional service and exceed expectations, we're ready for you.

Apply Today and start your journey with a brand that is redefining hospitality through care, compassion, and innovation. At Hyatt, you'll not only build your career, you will also build a future.