Description
About Safari Circuits
At Safari Circuits, we believe our drive for a family-like culture makes a positive impact on our team and the quality of products we produce. We manufacture Printed Circuit Board Assemblies (PCBAs) for the global electronics market. We are a growing business, and we meet the stringent regulatory demands of medical, military, and defense fields. Founded in 1985, Safari Circuits provides world-class electronics development and manufacturing services to our customers and has a proven track record of creating stability within our ever-growing team. We are ready to shape a stronger future for our company and invest in your success.
Job Summary
We are seeking an Account Direcor to take on a multifaceted role that demands excellence in customer engagement, project leadership, cost optimization, and the cultivation of a culture dedicated to relentless improvement.
Key Responsibilities:
Strategic Market and Customer Leadership
- Define and execute a comprehensive, long-term strategy for industry-specific customer engagement that positions the organization as a preferred strategic partner.
- Build and strengthen senior-level relationships across key accounts and market sectors, driving customer retention, satisfaction, and profitability.
- Identify emerging market trends, competitive threats, and evolving customer needs; translate insights into actionable strategic initiatives.
- Serve as a visible thought leader and brand ambassador, representing the company at industry forums, conferences, and strategic partner events.
- Align customer engagement and growth strategies with objectives, ensuring integration across sales, marketing, operations, and engineering.
- Lead initiatives to enhance customer lifetime value through tailored engagement models, innovation partnerships, and performance-driven collaboration.
Organizational and Project Leadership
- Provide oversight to complex, cross-functional programs ensuring alignment with financial, operational, and strategic objectives.
- Drive accountability for project delivery excellence across teams, ensuring timelines, budgets, and customer expectations are consistently met or exceeded.
- Mentor and develop program and project management employees to strengthen execution discipline and strategic alignment throughout the organization.
- Direct the development of business cases, proposals, and presentations that communicate value, ROI, and strategic intent.
Financial and Operational Stewardship
- Oversee cost optimization initiatives, ensuring product and service delivery models maximize margin while maintaining quality and customer satisfaction.
- Partner with Finance and Operations leadership to establish robust forecasting, pricing, and cost-control frameworks that support profitable growth.
- Ensure efficient resource allocation and scalability across projects, balancing innovation and cost discipline.
Change Leadership and Continuous Improvement
- Lead organizational change initiatives that enhance agility, improve quality, and strengthen customer responsiveness.
- Partner with Quality and Engineering to ensure effective management of product and process changes with minimal business disruption.
- Champion a culture of continuous improvement, problem-solving, and operational excellence across all functions.
- Use data-driven insights to refine organizational processes, improve delivery efficiency, and strengthen decision-making.
Qualifications
- Bachelor's degree in Business Administration, Engineering, or a related field preferred.
- Minimum 10+ years of progressive experience in customer engagement, strategic account management, or program leadership within a manufacturing or technology-driven environment.
- Proven success influencing and managing relationships at the leadership level, both internally and externally.
- Strong financial and business acumen.
- Demonstrated success leading business professionals.
- Excellent communication, negotiation, and executive presentation skills.
Benefits
- 401(k) matching
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Promotion opportunities
- Climate-controlled facility
EEO Statement
Safari Circuits, LLC. is an Equal Opportunity Employer.
Native American & Veteran Hiring Preferences will be applied in accordance with Waséyabek Development Company policy. We are committed to making merit-based hiring decisions. We are proud to be an Equal Opportunity Employer making decisions without regard to race, color, religion, sex, sexual orientation, gender, gender identity, national origin, age, disability, genetic information, citizenship, marital status, height or weight, veteran status, or any other legally protected category.
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